Refund Policy

A legal disclaimer

Refund Policy - Las Vegas World Kite Festival

Last Updated: [Date]

Thank you for choosing to be part of the Las Vegas World Kite Festival! We strive to provide an amazing experience for all our attendees. Please read our refund policy carefully before purchasing tickets for the event.

1. Ticket Purchases

Tickets to the Las Vegas World Kite Festival are sold through our official website and authorized platforms. By purchasing a ticket, you agree to the terms outlined in this policy.

2. Refund Eligibility

Event Cancellation: If the event is canceled due to unforeseen circumstances such as extreme weather, government restrictions, or other reasons beyond our control, a full refund will be issued to ticket holders.
Refunds for Changes: If the event dates or location change, attendees will be offered a full refund or the option to transfer their tickets to the rescheduled date/location.
Refund for Personal Reasons: We do not offer refunds for cancellations made by attendees due to personal reasons, such as schedule conflicts, travel issues, or changes in plans.

3. How to Request a Refund

If you are eligible for a refund, please follow the steps below:

Visit our Contact Us page on the website.
Provide your order number, ticket details, and the reason for the refund request.
If the request is due to a canceled or rescheduled event, please submit your refund request within 30 days of the event change or cancellation.

We aim to process all eligible refunds within 7-10 business days.

4. Non-Refundable Fees

Please note that certain service fees, processing fees, and third-party charges may not be refundable under any circumstances. These fees are disclosed during the checkout process.

5. Transfers & Exchanges

Tickets are non-transferable and non-exchangeable once purchased. In case of event cancellation or rescheduling, ticket holders will be notified of options to apply their tickets to a future event or receive a refund.

6. Refunds for VIP or Special Packages

Special packages such as VIP tickets, group discounts, and exclusive event experiences may have different terms. Please refer to the specific terms for those packages, which are available at the time of purchase.

7. Contact Information

If you have any questions or need assistance with your refund request, please reach out to us:

Email: [LVKitefestival@gmail.com]

We appreciate your understanding and look forward to seeing you at the festival!